Terms and Conditions of Sale

1. Introduction
Welcome to our website. By making a purchase on our site, you agree to comply with and be bound by the following Terms and Conditions of Sale. These terms apply to all sales made through our site, whether for gift cards purchased at our atelier in Milan or for other products that will be available in the future.
2. Definitions
  • Company: Antonella Del Brusco S.r.l., with registered office at Via Francesco Guicciardini 4, 20129 Milan (Italy)
  • Site: https://antonelladelbrusco.com
  • Customer: Any individual or legal entity making a purchase on our site.
  • Products: Includes the gift cards currently available and any other product that will be offered in the future.
3. Purchase of Gift Cards
3.1. Gift cards can be purchased physically at our atelier and will be issued with a specified value in euros. 3.2. Gift cards can only be used for the purchase of products and services at our atelier. 3.3. Gift cards cannot be refunded in cash and cannot be transferred. 3.4. Gift cards are valid for 60 days from the date of purchase.
4. Purchase of Future Products
4.1. In the future, we will offer additional products that can be purchased directly from our site. 4.2. All prices are expressed in euros (€) and include VAT (Value Added Tax) where applicable. 4.3. The purchase will be considered complete only after the order confirmation via email. 4.4. We reserve the right to change product prices at any time, but changes will not apply to orders that have already been confirmed.
5. Payment
5.1. Payment for gift cards must be made at our atelier by cash, credit card, or debit card. 5.2. For future online purchases, we will accept various payment methods, including credit cards, debit cards, and other secure electronic methods. 5.3. In case of payment by credit card, card data will be handled through a secure connection and in compliance with PCI-DSS regulations.
6. Delivery and Shipping
6.1. Gift cards purchased at the atelier will be delivered immediately to the Customer. 6.2. For future products purchased online, we will provide specific delivery and shipping details at the time of order. 6.3. Shipping costs, if applicable, will be clearly indicated during the purchase process.
7. Right of Withdrawal and Returns
7.1. Gift Cards: Gift cards are non-refundable and non-returnable. 7.2. Future Products: For future products, customers will have the right to withdraw from the purchase within 14 working days from the receipt of the product, in accordance with Legislative Decree 206/2005 (Consumer Code). 7.3. How to Exercise the Right of Withdrawal:
  • To exercise the right of withdrawal, the Customer must inform the Company of their decision to withdraw from the contract through an explicit declaration (e.g., letter sent by mail or email) sent to: info@antonelladelbrusco.com or Via Francesco Guicciardini 4, 20129 Milan (Italy).
  • The Customer may use the withdrawal form provided by the Company, but it is not mandatory. A sample withdrawal form is provided at the end of this section.
7.4. Effects of Withdrawal:
  • If the Customer withdraws from this contract, all payments made to us, including delivery costs (except for additional costs resulting from the choice of a different type of delivery than the least expensive type of standard delivery offered by us), will be reimbursed without undue delay and in any event not later than 14 days from the day we are informed of the Customer’s decision to withdraw from this contract.
  • Such reimbursements will be made using the same payment method used by the Customer for the initial transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of such reimbursement.
  • Reimbursement may be withheld until the goods are received or until the Customer has provided evidence of having sent back the goods, whichever is earlier.
7.5. Returning Products:
  • The Customer must send back or deliver the goods to Via Francesco Guicciardini 4, 20129 Milan, without undue delay and in any event no later than 14 days from the day on which they communicate their withdrawal from this contract. The deadline is met if the Customer sends back the goods before the period of 14 days has expired.
  • The costs of returning the goods will be borne by the Customer.
  • The Customer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
7.6. Exceptions to the Right of Withdrawal:
  • The right of withdrawal does not apply to:
    • The supply of goods made to the consumer’s specifications or clearly personalized.
    • The supply of goods which are liable to deteriorate or expire rapidly.
    • The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    • The supply of audio or video recordings or sealed computer software which were unsealed after delivery.
8. Warranties and Complaints
8.1. We guarantee that gift cards are valid and usable according to the stated terms. 8.2. For future products, we will offer warranties in accordance with applicable laws. In case of non-conformity defects, the Customer is entitled to have the product repaired or replaced, or to a price reduction or contract termination, as provided by Articles 128 and following of the Consumer Code. 8.3. Any complaints can be sent via email to info@antonelladelbrusco.com or by mail to Via Francesco Guicciardini 4, 20129 Milan (Italy).
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be published on our site and will take effect immediately for purchases made after the publication.
10. Contacts
For any questions or information regarding these Terms and Conditions, you can contact us at:
  • Email: info@antonelladelbrusco.com
  • Phone: +39 02799906
  • Address: Via Francesco Guicciardini 4, 20129 Milan (Italy)
11. Applicable Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with Italian law. For any dispute relating to the interpretation, performance, or termination of these Terms and Conditions, the competent court will be the court of the place of residence or domicile of the consumer, if located within the territory of the Italian state.
X